Office: + 44 (0)845 5280686

Email: contact@gml-trading.com

World leaders in heat transfer technology

Privacy Policy

Privacy Policy (UK GDPR & Data Protection Act 2018)

Last updated: 18th August 2025

GML Trading Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

  • Company Name: GML Trading Ltd

  • Company Number: 04327059

  • Registered Office: Upper Hannington Stow Road, Andoversford, Cheltenham, England, GL54 5SH Contact Name: Ryan Shehata

  • Email: ryan@gml-trading.com

  • Telephone: +44 (0)8455 280686

2. Data We Collect

We may collect the following types of personal data:

  • Identity data: Name, job title, employer

  • Contact data: Address, telephone number, email address

  • Transaction data: Purchase orders, invoices, payment details

  • Technical data: IP address, browser type, cookies, and analytics information

3. How We Collect Your Data

  • Directly: When you contact us, request a quote, or place an order

  • Automatically: Through cookies and analytics tools when you visit our website

  • From third parties: Suppliers, partners, or public records

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract: To perform our obligations under a contract

  • Legal obligation: To comply with applicable laws and regulations

  • Legitimate interests: To improve our services and protect our business

  • Consent: Where you have given us permission (e.g. for marketing)

5. How We Use Your Data

  • To provide products and services

  • To communicate with you

  • To process payments and manage accounts

  • To comply with legal and regulatory requirements

  • To improve our website and customer service

6. Data Sharing

We do not sell your data. We may share your data with:

  • Our employees and contractors

  • Trusted suppliers and service providers

  • Regulatory authorities if required by law

7. International Transfers

We do not routinely transfer personal data outside the UK. If required, we will ensure adequate safeguards are in place.

8. Data Retention

We keep personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Rights

You have the right to:

  • Access your data

  • Rectify inaccurate data

  • Request erasure

  • Restrict or object to processing

  • Data portability

  • Withdraw consent (where applicable)

To exercise these rights, contact Ryan Shehata at ryan@gml-trading.com.

10. Complaints

You may lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.